The cheapest job with the biggest effect
Air Filter Cleaning and Replacement
Filters are the only part of a heating and cooling system most people ever touch, and the one that has the largest effect for the smallest effort. A filter that has not been cleaned in two years is doing three things at once: it is choking airflow, it is raising your running cost, and it is a surface for dust and mould to grow on in the air you are breathing.
- REC 37223
- Melbourne west
- Fixed quotes
The short answer
Air conditioner filters should be cleaned every one to three months during heavy use and replaced when the media is damaged, deformed or no longer cleans up. A blocked filter restricts airflow, which raises running costs, causes the indoor coil to freeze and shortens compressor life. Split system filters are usually washable plastic mesh, while ducted return air grilles take larger replaceable panel media that can be upgraded for pollen, dust and smoke filtration.

From one of our jobs
Filters are the cheapest performance upgrade there is
Photographed on site in Melbourne’s west. REC 37223.
This page is specifically about the filter job. If you want the whole system cleaned and tested on a schedule, that is our maintenance programme, and if you want the system inspected and reported on, that is a check up.
What filters your system has, and where they hide
On a wall mounted split, the filters are behind the front panel, which lifts up. There are usually two washable mesh screens sitting over the indoor coil, and often a small carbon or catechin insert that is not washable and does need replacing.
On a ducted system, the main filter is at the return air grille, which is the large grille in a hallway ceiling or wall. That is a replaceable panel or a washable pleated media, and it is the one that gets forgotten because it is out of sight and takes a screwdriver and a ladder. Some ducted systems have a second filter at the indoor fan coil in the roof, which is where we tend to find years of accumulated dust.
Split system mesh
Wash in warm water with mild detergent, dry fully before refitting. Replace when the mesh distorts or tears.
Ducted return air panel
Replaceable media in a frame. Replace annually as a minimum, more often with pets, renovations or hay fever in the house.
Fan coil filter
In the roof or subfloor at the indoor unit. Rarely accessible without tools, and usually neglected as a result.
Carbon and deodorising inserts
Not washable. These are consumables with a limited life and are meant to be swapped, not rinsed.
What a blocked filter actually does
Restricted airflow across the indoor coil means the refrigerant does not absorb the heat it should. In cooling, that drops the coil temperature until moisture on it freezes, so the system ices up, output collapses and water appears when it melts. In heating, the unit trips out on high temperature or simply takes far longer to warm the room.
Either way the compressor runs longer for the same result, which costs money and wears the system. We have attended plenty of no cooling callouts in January that were a filter, and every one of them was avoidable.
Indoor air quality in a Melbourne house
Your air conditioner recirculates the air in your house many times an hour, so it is the single biggest opportunity to catch what is floating in it. In the west that means fine road dust, pollen through the grass season, pet dander, and smoke on the days when there is a fire somewhere.
Upgrading the return air media on a ducted system to a higher grade filter captures much finer particles than the standard media does, which makes a real difference for households with asthma or hay fever. There is a trade off and we will be straight about it. A denser filter creates more resistance, so it has to be matched to what your fan can handle and changed more often. Fitting an aggressive filter to a system that cannot pull air through it just moves the problem from your lungs to your compressor.
How often, realistically
Split system mesh filters want a wash every one to three months while the system is in daily use, and a check at the start of each season regardless. Ducted return air media should be looked at every three months and replaced at least annually.
Anything that puts particles into the air shortens those intervals. Renovation dust is the worst offender, followed by pets, then living on a main road or near a construction site. Households in the newer Tarneit and Truganina estates with ongoing building nearby often need to double the frequency for the first few years.
When the filter is clean and the problem remains
Sometimes the filter is fine and the airflow still is not. The usual culprits are a coil that has silted up behind the filter, a blower wheel packed with dust, or on ducted systems a collapsed or disconnected duct run in the roof.
Those are not filter jobs. A coil and blower clean is a proper service item, and duct repairs need someone in the roof space with lights and a camera. If we come out to change filters and find one of those, we will show you photos and price the fix rather than putting a fresh filter over a problem.
Filter maintenance you can do yourself
- 1Turn the system off at the wall before opening any panel
- 2Lift the front cover of a split head and slide the mesh filters out from the top
- 3Vacuum loose dust first, then wash in warm water with a little detergent
- 4Let filters dry completely, never refit them damp
- 5Replace any filter that is torn, deformed or still grey after washing
- 6Diarise the ducted return air grille annually, since nobody remembers it otherwise
- 7Call us if the grille is high, awkward or you would rather not be on a ladder
Licensed and accredited work by a local team. Read about Pivot Trade Services or see recent jobs across the western suburbs.
Answers
Frequently asked questions
The main mesh screens are washable and should last the life of the unit if handled gently. Warm water, mild detergent, dry completely before refitting. The small carbon or deodorising inserts some models carry are not washable and need replacing, typically every one to two years depending on use.
Ducted return air media is generally $60 to $150 fitted depending on grille size and filter grade, and we usually do it as part of a service visit rather than a standalone trip. Split system inserts are cheaper. If you want higher grade filtration for allergies, we will quote the media and check your system can handle the extra resistance.
It can help noticeably, particularly on ducted systems where a higher grade return air filter catches much finer particles including pollen. It is not a substitute for keeping windows closed on high pollen days. It also has to be matched to your fan, since an over restrictive filter reduces airflow and creates other problems.
Weak airflow at the outlets, the system taking much longer than usual to change the room temperature, a musty smell when it starts, or ice on the indoor coil or pipework. Visually, hold it up to a light. If you cannot see light through it, it has been restricting airflow for a while.
It stops it climbing. A restricted filter forces longer run times for the same comfort, and longer run times are exactly what you pay for. Cleaning filters is the highest value five minutes of maintenance available to a homeowner, and it costs nothing.
They have cooling pads rather than conventional filters, and those pads catch a lot of what is in the outside air being drawn through them. They need replacing when they harden or mineralise, generally every few years, and are checked as part of a pre summer evaporative service.
Book filter replacement
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